利用規約

Article 1 (Members)

In order to place an order or use various services on the charmess online shopping site, it is necessary to register as a member or an information registration member (hereinafter collectively referred to as "member").

1.Members refer to those who have agreed to these Terms, completed the prescribed enrollment procedures, and have been issued an Internet member ID and password by the Company.

2. The Company determines that all information entered at the time of member registration is correct. The Company shall not be held responsible for any disadvantages incurred by the member due to an error in the entered information.

3. The member shall be responsible for the use and management of the net member ID and password issued at the time of member registration. The Company shall not be held responsible for any negligence in the use of the Net Member ID or any problems arising from the use of the Net Member ID and password by a third party.

4. The member shall promptly change the registered information in the event of any change in the registered content.

5.Members can withdraw from membership based on the prescribed procedures established by the Company. Even when a member withdraws, the minimum information necessary for our business will not be deleted.

6. If a member falls under any of the following items, the Company may revoke membership at its discretion without notifying the member.

(1) When it interferes with our business or causes damage to our company

(2) Unauthorized use of Net member ID or password;

(3) When there is a falsehood in the registered contents

(4) In addition, when the Company determines that the member is not suitable for membership.

Article 2 (Handling of personal information)

1. Use and storage of personal information
We use the acquired personal information of our customers to provide a login function with charmessID, to provide membership services and target services, for advertising and marketing, and for research and development of services. , to respond appropriately to inquiries, etc., and to prevent and respond to fraudulent acts.
The purpose of use of detailed personal information shall be as set forth below, and shall include purposes related to these.
① To provide a login function with charmessID in charmess:
For charmess to provide account login function
② To provide member services and target services: To
provide member services and target services
Related to member services and target services , to provide customers with services, contents, incentives and information; to provide member services such as points, coupons, cashback and other incentive programs
;
To send or display advertisements such as direct mail and e-mail magazines to customers, to display, introduce, or advertise on our website within the permitted scope and means ④ Improvement and research of
services For development: For
improvement of existing services and research and development of new services by charmess
⑤To respond appropriately to inquiries, etc.:

In order for charmess to appropriately respond to inquiries, complaints, claims, etc. from customers related to services or advertisements,
etc. To prevent, investigate and identify certain acts and to protect the rights and interests of us, charmess or third parties,
we will retain your personal information for as long as necessary to achieve the above purposes. In addition, we will also store personal information about customers who have deleted their accounts for the purpose of obligations under applicable laws, fee collection, dispute resolution, problem resolution, exercise of rights, and for the purpose of various investigations necessary for these. , may be used.
2. Choice by the customer
As a general rule, the provision of personal information to us by the customer is done voluntarily by the customer. If you do not provide it, you may not be able to use some of the services or functions such as membership services and target services, and you may not be able to use the services or functions. Disadvantages such as not being able to deliver information may occur.
In addition, customers can change their contact information and intention to receive e-mail magazines at any time according to the method specified separately by us.
3. Confirmation of personal information, etc.
We take care to ensure that your personal information is maintained accurately on our systems. Customers can easily check their own personal information by the method prescribed by charmess, and they can change or delete it themselves. If any inaccurate or outdated information remains, please update appropriately. You can check, change, or delete the content of your personal information held by us through member information management.
If the customer wishes to confirm by other methods other than confirmation on the member information management, we will guide you on the procedure, so please contact us according to "Inquiries". Please note that we may not be able to comply with your request due to the storage status of personal information or its nature.

Article 3 (Order)

1. The customer's order limit is set according to the customer's usage situation at our company.

2.According to our regulations, the payment method may be changed or the customer's application for the product may be refused. If so, the delivery schedule of the product may change.

3. If you are under the age of 16, please consult with your guardian before placing an order.

4. Orders are considered completed when the order information reaches our system and the application completion screen is displayed on the customer's computer.

Article 4 (Delivery)

1. Please note that it usually takes 3-8 days for product preparation and 5-9 days for product delivery after payment. However, this does not apply during our company's holidays, such as the year-end and New Year holidays, Golden Week, and Obon.

2. Depending on the product, delivery may take two weeks or more due to production reasons.

3.If you apply for two or more products, we may not be able to deliver them at the same time.

4.There may be a rush of orders, and the product you applied for may be sold out. In this case, we will notify you by phone or email that the product is sold out.

5. If the order amount is less than a certain amount, the product delivery fee will be charged. In addition, individual shipping costs apply to some items.

6. Colors and designs may appear different from the actual product depending on how you look at the screen or the computer display.

Article 5 (Exchange/Return)

1. Please contact us within 7 days after receiving the product for exchange or return of the product.

2. Please follow the instructions given when contacting us regarding the return method.

3. We do not accept exchanges or returns for products that have been used, products that have been scratched or damaged due to the customer's responsibility, or products that have been used by the customer.

4. We will accept returns or exchanges if the product is defective or defective due to our company's cause. If there is no problem with the product itself, we cannot accept returns or exchanges.

5. Please be assured that all fees incurred when returning or exchanging defective products will be borne by the store.

Article 6 (Payment)

1.Please select a payment method from those displayed on the payment method selection page. (The available payment methods may differ depending on the order amount and product.)

Article 7 (Security)

1. The Company implements necessary security measures to prevent the personal information and credit card information of customers from being leaked or wiretapped. This site uses standard encryption technology (SSL: Secure Socket Layer) on the Internet. SSL encrypts the data exchanged between the customer and our system to prevent data eavesdropping and spoofing.

2. The Company has firewalls in place to prevent unauthorized access via the Internet to each server of charmess.

3.We take great care not to attach any virus files to the emails we send to our customers. However, there are cases in which virus mails that appear to be from our company are sent by misrepresenting the sender. Even if the email is from our company, if it is suspicious, please do not open it. Also, in such a case, please contact us.

4. This site sends information called cookies to your computer in order to identify your computer and improve convenience. Cookie information is used to identify your computer, not to identify you.

Article 8 (Inquiries)

1. Our inquiry window is as follows.

Contact: service{{ $shop['shop_host_name'] }}.com

2. Depending on the content of the inquiry, it may take several days to respond to inquiries addressed to the Company.

3. Depending on the content of the inquiry, we may not be able to respond. Please note.

Article 9 (Disclaimer)

1. In order to ensure the stable operation of the online shopping system, the Company may suspend the system without prior notice to the customer.

(1) When necessary for system maintenance

(2) When the operation of the system becomes difficult due to blackouts, fires, disturbances, riots, terrorism, etc.

(3) In addition, when the Company determines that it is necessary to stop the system.

The Company shall not be held responsible for any damage, loss, or disadvantage caused to the customer due to system outage.

2. We may change the contents of the mail order net without notice. The Company shall not be held responsible for any damage, loss, or disadvantage caused to the customer due to the change.

3. In no event shall the Company be liable for any damages, losses, disadvantages, etc. incurred by the customer in connection with the use of this service.

4. Product delivery may be delayed or impossible due to natural disasters such as earthquakes and typhoons, as well as disturbances, riots, terrorism, etc. In that case, we will not be responsible for any damages or problems suffered by the customer due to the delay or inability to deliver the product.

Article 10 (Copyright)

The copyright of all content (images, sounds, texts, etc.) posted on the mail order net belongs to charmess mail order net. It is prohibited to use or reproduce these information without our permission.

Article 11 (Changes to Terms)

We reserve the right to change these Terms when we deem it necessary. Members are deemed to have approved the revision of these Terms by posting the revised content of the Terms.

Article 12 (Governing Law and Jurisdictional Court of Terms)

Regarding the products and services of our company and the charmess mail order net, items not described in this agreement will comply with the law. In addition, if any dispute arises between you and us in relation to the service or this agreement, the district court shall be the exclusive jurisdictional court of first instance.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland